Order Status
Where’s My Order? 📦
We get it—waiting is the worst. Here’s everything you need to know about tracking your spooky order.
Production & Shipping Timeline 🕒
At Spookful, we make every item to order to reduce waste and environmental impact. That means:
- Production time: 3–5 business days (varies from order-load in our factory)
- Shipping time: 3-5 business days (varies from destination and season)
Most orders arrive within 6-10 business days total.
How Will I Know When It Ships? 📬
Our system is fully automated!
As soon as your order ships, you’ll receive an email with tracking information so you can follow your order every step of the way.
Haven’t Received a Tracking Email? ❗
If it’s been more than 5 business days since you placed your order and you haven’t received a shipping email or tracking info, or if your tracking number isn’t updating:
We’ll get back to you within 24 hours with an update!
Other Questions About Your Order? ❓
If you need help with:
- Changing your shipping address
- Canceling an order
- Reporting a missing or damaged item
- Anything else spooky or strange…
👉 Visit our Contact Page and we’ll be happy to help.
Quick Tips ✅
- Check your spam folder for tracking emails
- If you used Shop Pay, you can track your order using the Shop app
- If you checked out using PayPal, your confirmation email may go to your PayPal email address